Language Training FAQ
What languages do you offer?
If you don't see your language listed, contact us!
Programs
What programs do you offer?
Custom language programs for individuals, adapted for personal and business needs.
How do your corporate and government programs differ from your individual programs?
While both programs are built around the 1-on-1 training concept, the differences lie in training goals and reporting. The training goals for individual programs are determined by the individual; for corporate and government programs, by the organization. For corporate and government programs, we provide detailed tracking, progress reports, and testing data (where appropriate).
Do you offer group programs?
Group classes are rarely effective, so we don't offer them except in limited situations. If you feel your organization has a specific need where group training is appropriate, please contact us.
Do you offer intensive programs?
Yes. Intensive training is an option available for our individual programs.
What about programs for kids?
We don't offer training for kids, but our individual programs are well suited for young adults.
Do you sell CDs, books, or other self-teaching materials?
No. All course materials, which may include some self-teaching aids, are provided only as a part of a customized individual training course.
Scheduling
What are the scheduling options?
- Each training session is 75 minutes.
- Session starting times (times shown are Eastern)
Monday - Friday
8:00am to 8:00pm EST
Saturday
8:00am to 12:00pm EST - Intensive training sessions usually run six hours per day.
- Flexible schedules allow you to change your meeting times from week to week.
Why do you recommend a two-session minimum per week?
Regular sessions are a key ingredient of successful training.
What if I can't make it twice in a week or must skip a week?
As business people, we understand erratic schedules; as reasonable people, we'll work with you -- of course! In some cases, we may recommend that you put your training on hold until you can commit to a regular schedule.
Locations
Where do you offer training?
Our Atlanta Training Center is conveniently located in Buckhead.
We can also provide language training at any location with a computer and web access.
Technical
What is WebEx?
WebEx is a third-party web service for sharing information, voice, and video with anyone, anywhere.
What kind of system can be used to connect?
PC, Mac, Linux, Unix, and Solaris systems. You can also connect from an iPhone.
Will I need a WebEx account, and what about firewalls?
WebEx works with anyone, anywhere -- whether they're inside or outside a firewall. Anyone with an internet connection can join a WebEx meeting. You don't need to subscribe to WebEx to participate.
I don't have a web camera.
No problem. You will still be able to see your teacher.
Guarantee
What is your guarantee?
If you aren't completely satisfied with your training for any reason, we'll refund your money. Period.
You're the only language company with an unconditional guarantee. How can you offer this?
We know what works. We're confident in our quality and our ability to design a program that meets your goals. You'll not only learn a new language, you'll be comfortable and enjoy the process. Try us! What have you got to lose?
Trainers
Who are your trainers?
ALTA's trainers are college-educated, native speakers of the target language who have been through ALTA's program for trainers. Before every new program, an ALTA training coordinator meets with the trainer to review the client's goals and objectives.
Experience
What is ALTA's experience with language training?
We have 30 years of experience, designing language training programs for the largest companies and most demanding clients in the world. During this time, we have managed entire language training programs for companies and the federal government.
