ALTA’s Language Review Services are designed to identify the language skill levels required to perform specific jobs. By defining the language requirements for a job in quantifiable terms, an organization can then use language testing results as part of the selection process. This allows the organization to meet the EEOC requirement for testing in employee job selection (U.S. Government’s Equal Employment Opportunity Commission [EEOC] Uniform Guidelines on Employee Selection [Section 1607.15, B., 4]).

How does it work?

Defining the language requirements for a job is done by combining two sources of information. First, an analysis of the language requirements is determined by reviewing the communication (oral and written) that occurs on the job. This analysis identifies the level of skill needed in listening, speaking, reading and writing in quantitative terms. Second, interviews are conducted with employees and supervisors who actually perform the work. This provides for a realistic view of the language requirements. When combined, the two sources of information provide a powerful analysis of the language requirements for the job. From this analysis the level of language skill needed to perform the job successfully can be determined. This provides a defensible basis for where the pass-fail line is placed when testing is done.

How long does it take?

Normally a client language review for one to five jobs requires two weeks.

How much does it cost?

When jobs are reviewed an overall quote will be given for the total project.

For more information contact Derek Ford by email, fax (1.404.920.3801) or telephone (1.404.920.3832).

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