Client Satisfaction Survey Results
At ALTA, we consider ourselves very fortunate; not only do we have some of the best translators in the business, we also have some of the kindest customers! Here are some reviews from our client satisfaction survey:
- “ALTA did an outstanding job of both understanding our needs and fulfilling the translation in a very short time. The translation was very technically accurate and verified by others in our organization. I would use your company again anytime I have such a need.” – Wayne M.
- “I have to tell you, I am completely impressed with your company. I know that we have in the past asked for some very rushed jobs, and everyone that I have spoken to or worked with from ALTA has been professional and extremely accommodating for my company’s translation needs. I would absolutely recommend your company to anyone looking for translation services. Thank you for all you do!” – Barbara P.
- “I can’t think of any reason to look for an alternative. Great, fast competitive service.” – Paul W.
- “We were extremely pleased with the quality of work that ALTA produced. Our manual, powerpoint slides and “game pieces”, many including graphics were so well done that we were caught off guard. We had hoped for great work, but were seriously impressed with our finished product. As well, your customer service was exceptional, and any time we emailed with questions or concerns we heard back in a timely fashion. Prices were very competitive, if not much better than many quotes. We hope to submit more work in the near future. Again, job very well done.” – Christie S.
- “Very satisfied, keep up the good work. I’ve been approached by competitors but I’m sticking with you guys since you do such a great job!” – Peter C.
- “I will use ALTA every single time I need translation services, they were phenomenal!” – Andrew C.
- “I love the fact that as soon as I send over a translating request, I receive a confirmation that will notify me if there is any issue with my document. Normally, I receive my translation within 24-48 hours (again, depending upon my document). By using the services of ALTA, I never have to worry about finding someone who can translate; ALTA’s translations meet our legal requirements and are considered a neutral document. Thank you ALTA for all you do!” – Kimberly V.
- “The highest accolade that any business can receive from a client is to have a continuing business relationship with said client. I am very pleased and will continue using the services of ALTA.” – Tim H.
- “We sent your translations to our various country locations to be sure they were comfortable with the work that had been done. Several of the countries – most notably Canada – had high praise for the quality of the translations. Thank you; it continues to be a pleasure to work with you!” – Terry H.
- “Once again, ALTA has done an amazing job-you all rock!!!” – Manya L.
- “I have had a great experience working with the team at ALTA… when I need a translation in a rush they have always made every effort to meet my timeline… I enjoy the professional staff, their customer service, and the quality of the translations.” – Amanda V.