Language Training FAQ
Questions About Our Programs
While both programs are built around the One-on-One training concept, the differences lie in training goals and reporting. The training goals for individual programs are determined by the individual; for corporate and government programs, by the organization. For corporate and government programs, we provide detailed tracking, progress reports, and testing data (where appropriate).
Custom language programs for individuals, adapted for personal and business needs.
Do you offer group programs?
Yes, we’re happy to create custom group programs for your organization.
Do you offer intensive programs?
Yes. Intensive training is an option available for all of our programs.
We don’t offer training for kids, but our individual programs are well suited for young adults.
Do you sell CDs, books, or other self-teaching materials?
No. All course materials, which may include some self-teaching aids, are provided only as a part of a customized individual training course.
Each training session usually runs for a minimum of 90 minutes. We usually schedule our sessions during business hours (8:00am EST to 8:00pm EST). However, we may be able to schedule your training outside business hours or on the weekends, if that is your preference. Intensive training sessions usually run six hours per day. Flexible schedules allow you to change your meeting times from week to week.
As business people, we understand erratic schedules; as reasonable people, we’ll work with you — of course! Our cancellation policy allows you to cancel a class free of charge if you notify our office by 4:00pm EST on the previous business day of the scheduled class. In some cases, we may recommend that you put your training on hold until you can commit to a regular schedule.
Regular sessions are a key ingredient of successful training.
LocationsWhere do you offer training?
Most of our language training is provided live online at any location with a computer or mobile device and web access. We can also schedule your training at our Training Center conveniently located in the Buckhead district of Atlanta, Georgia.
TechnicalWhat is WebEx?
WebEx is a third-party web service for sharing information, voice, and video with anyone, anywhere.
Will I need a WebEx account?
WebEx works with anyone, anywhere — whether they’re inside or outside a firewall. Anyone with an internet connection can join a WebEx meeting. You don’t need to install any software or subscribe to WebEx to participate.
What kind of system can be used to connect?
PC, Mac, Linux, Unix, and Solaris systems. You can also connect from an iPhone.
I don’t have a web camera.
No problem. You will still be able to see your teacher.
GuaranteeWhat is your guarantee?
If you aren’t completely satisfied with your training for any reason, we’ll refund your money. Period.
You’re the only language company with an unconditional guarantee. How can you offer this?
We know what works. We’re confident in our quality and our ability to design a program that meets your goals. You’ll not only learn a new language, you’ll be comfortable and enjoy the process. Try us! What have you got to lose?
ExperienceWhat is ALTA’s experience with language training?
We have 30 years of experience, designing language training programs for the largest companies and most demanding clients in the world. During this time, we have managed entire language training programs for companies and the federal government.
TrainersWho are your trainers?
ALTA’s trainers are college-educated, native speakers of the target language who have been through ALTA’s program for trainers. Before every new program, an ALTA training coordinator meets with the trainer to review the client’s goals and objectives.
What Languages Do You Offer?
- Chinese (Mandarin)
- Haitian Creole
- If you don’t see your language listed, contact us!