OPI

  • Over the Phone

    Interpretation Services

    in 200+ Languages.

Over-the-Phone Interpreting (OPI)

Telephone Interpreters with Expertise

Our live phone interpreters enable individuals who don’t share a common language to communicate. Telephonic interpreters can be ideal for shorter assignments or assignments where a more extensive list of languages is needed. By using ALTA’s over-the-phone interpretation (OPI) services, you'll gain instant telephone access to more than 4,000 interpreters in more than 200 languages.

After creating an account with ALTA, you’ll have around-the-clock access to our phone interpreters. We'll connect you to experienced interpreters with the highest ratings in client satisfaction. If you do not wish to establish your own personalized OPI account, ALTA can still assist with your telephonic interpretation needs by providing you with interpreters over-the-phone, as needed. This makes us consistently the most competitively priced and highest quality telephone interpretation service available.

Over-the-Phone Interpretation Packages

ALTA’s telephonic interpreters can benefit a variety of client requirements, as we offer three unique over-the-phone interpreting packages:

Monthly Membership: With this option, over-the-phone interpreting is charged only by the amount of minutes used, with a small monthly minimum. Unlike our competitors who begin charging as soon as the phone connects, we don't start the clock until after you've identified what language you need, and the appropriate interpreter is successfully connected. Our OPI service is also extremely easy to use. Our current average connect time for popular languages, like Spanish, is 20 seconds. We guarantee all calls, on average, to be connected in less than one minute.

Pre-scheduled Telephone Call: If opening a monthly charge account is not practical for your company, ALTA can still meet your demands. This second package gives clients the opportunity to connect with the same highly skilled interpreters during our standard business hours, Monday-Friday from 8:00 AM to 8:00 PM ET. All that is required is a twenty-four hour notice, as well as the language, date, and time the service.

Urgent request: If you need a phone interpreter right now, just call us at 404.920.3860 and we’ll connect you to an interpreter immediately. You can also email your request to interpretation@altalang.com and we’ll get back to you as soon as possible. Please note that rush fees may apply. This package benefits those who may have been unaware of a language barrier, and/or need to communicate with a limited English speaker quickly.

Let’s get started!

Starting an OPI account or prescheduling telephonic interpretation services is fast and easy. If you would like to test our service, please ask us to setup a free demo. You can email us, call 404.920.3860, or complete the form on this page to learn more. Once your account is established, it only takes about a minute to be connected with an interpreter.

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Quality Certified

ALTA interpreters are certified by nationally recognized organizations or have been tested by ALTA for language proficiency, interpreting skills, and the standards for ethical conduct. Furthermore, all our over-the-phone interpreters are industry certified, meaning we validate and verify credentialing for each interpreter. Mandatory verification includes 12 key areas, including criminal history and background checks, ATA and National Council certifications, HIPAA regulations compliance and sign off, NDA sign off, English/Native language comprehension testing (interpreters must be competent in both), 120 hours of industry and cultural sensitivity training. Below are some more details on why our over-the-phone interpretation programs outweigh our competitors.

Quality:

  • Guaranteed Accuracy
  • Experienced Professional Interpreters
  • Rigorous Screening Requirements
  • Frequent Quality Checks

Service:

  • More Than 200 Languages
  • Easy Access
  • Quick Connections
  • Always Available – 24/7/365 (Monthly Membership package only)
  • High Capacity
  • Great Reporting and Access to Data

Value:

  • Very Low Rates; Very High Quality and Service
  • Pay Only for Minutes Used, AFTER Interpreter Is On The Line (Monthly Membership package only)
  • Attentive Account Manager Committed to Your Success

In Good Company

We’re proud to have provided language services for:

  • DELTA
  • Walmart
  • BB&T
  • Kaiser Permanente
  • American Red Cross
  • AECOM
  • American Express

Get Started with ALTA Today!

Contact Interpreting

Our goal is to facilitate communication with excellence and professionalism, while taking every practical step to protect the privacy of all involved. With more than 30 years of experience in providing language services, we know that your business comes with its own special set of linguistic needs, and we're prepared to meet those needs immediately.

To learn how we can help you with our telephone, conference, or face-to-face interpreting services, please fill out our contact form above, or call us at 404.920.3860.